Terms of Service

Last updated: November 26, 2025

A. Scope and Purpose

These Terms of Service ("Terms") represent Elevn Collective's foundational framework for the use of our services, platforms, and materials. Operated by OYA Play Ltd, Elevn Collective provides professional marketing, community growth, and ecosystem activation services. These Terms outline the rules, obligations, and rights that govern your relationship with us when you access or engage with our services. By accessing our website, entering into a contract, or participating in any Elevn Collective program or campaign, you agree to be bound by these Terms.

B. Coverage

These Terms apply to all interactions within the Elevn Collective ecosystem. This includes all activities conducted through our main website at www.elevncollective.com, any affiliated websites, digital campaign platforms, community dashboards, and all related communication or collaboration channels.

They cover all users, partners, clients, and participants interacting with Elevn Collective's services, including but not limited to:

  • •Client projects and campaign activations
  • •Community partnership initiatives
  • •Marketing and outreach operations
  • •Digital communication and analytics systems

This ensures uniform standards and governance across all operational touchpoints.

C. Service Definitions

To ensure absolute clarity, we define our Services as all consulting, strategic, creative, and operational work carried out under the Elevn Collective brand. This includes, but is not limited to, marketing campaigns, ecosystem activation programs, partnership development, content production, outreach campaigns, social media management, community coordination, event organization, and analytics reporting.

Any deliverables, digital assets, visual content, or strategy materials created by Elevn Collective under these Services remain the property of OYA Play Ltd unless otherwise specified in writing.

D. User Responsibilities and Conduct

By engaging with Elevn Collective, you agree to:

  1. Provide accurate and truthful information when interacting with our team or systems.
  2. Use our website, platforms, and materials only for lawful purposes.
  3. Not infringe on intellectual property rights or distribute Elevn Collective's materials without written consent.
  4. Respect confidentiality in any non-public information shared during collaboration or campaign planning.
  5. Refrain from any conduct that could damage Elevn Collective's operations, reputation, or security systems.

Failure to adhere to these responsibilities may result in the suspension or termination of services and, where applicable, legal action.

E. Relationship with Other Documents

These Terms of Service function in conjunction with the Privacy Policy, client agreements, campaign-specific terms, and partnership contracts issued by Elevn Collective or OYA Play Ltd. Together, they form the full legal framework governing your interaction with our organization and ensure that rights, obligations, and data protection standards are consistently applied.

1. INTELLECTUAL PROPERTY RIGHTS

All content, materials, and intellectual property produced, displayed, or distributed by Elevn Collective — including but not limited to text, visuals, branding, frameworks, campaigns, concepts, and digital assets — are the exclusive property of OYA Play Ltd or its licensors.

You may not copy, reproduce, modify, or distribute any of this material without explicit written permission.

Any materials shared with clients under contract remain subject to license terms specified in the individual agreement. Unless expressly transferred in writing, all intellectual property rights remain with OYA Play Ltd.

2. SERVICE TERMS AND LIMITATIONS

Elevn Collective provides professional and creative services under a best-effort model, which means outcomes depend on multiple variables, including client participation and external conditions. We do not guarantee specific quantitative results such as engagement metrics, growth percentages, or revenue increases unless explicitly defined in a written agreement.

We may update, modify, or discontinue parts of our Services at any time to improve performance or ensure compliance with applicable regulations.

3. PAYMENT AND BILLING

Payment terms for services, campaigns, or consulting engagements are defined in individual contracts or proposals between Elevn Collective and the client.

Unless otherwise stated:

  • •All invoices are due within the agreed payment window specified in the contract.
  • •Late payments may incur penalties or service suspension.
  • •Fees are non-refundable once project execution begins, except where mandated by law or agreed in writing.

All amounts are exclusive of applicable taxes or transaction fees unless otherwise noted.

4. CONFIDENTIALITY

Both parties agree to maintain the confidentiality of non-public information shared during any engagement. Confidential information includes project data, strategies, performance metrics, proprietary frameworks, and internal communications. This obligation remains in effect after the termination of services unless disclosure is required by law.

5. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Elevn Collective and OYA Play Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of or inability to use our Services.

Our total liability for any claim relating to these Terms or our Services shall not exceed the total amount paid by the client for the specific engagement that gave rise to the claim.

6. TERMINATION

We reserve the right to suspend or terminate any user's or client's access to our Services at our discretion if these Terms are violated, if misuse or non-payment occurs, or if continuation poses operational or reputational risk.

Termination of a contract or account does not relieve you of payment obligations for completed or ongoing work unless otherwise specified in writing.

7. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms are governed by and construed in accordance with the laws of the British Virgin Islands, without regard to conflict-of-law principles.

Any disputes arising from or related to these Terms shall be resolved through good-faith negotiation. If resolution cannot be reached, disputes will be subject to the exclusive jurisdiction of the courts located in the British Virgin Islands.

8. AMENDMENTS AND UPDATES

We may modify these Terms from time to time to reflect changes in our operations, legal requirements, or market conditions. Updated versions will be posted on our website with a revised effective date. Continued use of our Services constitutes acceptance of the updated Terms.

9. CONTACT INFORMATION

Elevn Collective (OYA Play Ltd)

Registered Office: British Virgin Islands

Email: legal@oyaplay.io

Website: www.elevncollective.com